Privacy Policy

The protection of your personal data is important to us. This Personal Data Protection Policy (hereinafter “Privacy Policy”) concerns the conditions for the collection, storage and use of your personal data by the general partnership under the name “Vasilias Aristeidis and Co. OE” based in Stavroupoli Thessaloniki, 148 28is Oktovriou street, with VAT number: 998844395/D.O.Y Ampelokipon Thessaloniki, contact e-mail: [email protected], when you visit, register or use our online store (e-shop) https://vasilias-lights.gr/

The personal data you provide to us while browsing on our online store, registering as a user in our services (creating a user account) or placing your order are subject to processing and will be kept on file under the responsibility of the Company.

The term “personal data”, as used in this Policy, refers to information of natural persons, whether individuals or professionals, such as name, postal address, e-mail address, telephone number, credit card details, etc., which can be used to identify a customer or visitor of the online store, hereinafter “Personal Data or Data”.

Personal data is processed in accordance with L. 2472/1997 (protection of the individual from the processing of personal data) and its amendment by L. 3471/2006 (protection of personal data and privacy in the field of electronics) communications) as well as the generally applicable European legislation (Regulation on the protection of personal data – GDPR).

Processing of Personal Data is any task or series of tasks carried out by the Company with or without the help of automated methods and applied to personal data, such as the collection, registration, organization, preservation or storage, modification, export, use, transmission, dissemination or any other form of disposal, association or combination, interconnection, blocking (locking), deletion, destruction of Personal Data.

  1. Upon entry and use
  • Information about the internet connection (IP Address).
  • Navigation data within the Website.
  • Service preference information.
  • Data on executed transactions.

 

  1. When creating a personal account

In the account you create, you can fill in the “Shipping addresses” and “Billing addresses” tabs, which must include the following information:

  • Name Surname
  • Address (including city, region, postal code, country)
  • Contact Phone
  • Electronic mail address (e-mail).

In case you wish to issue an invoice, the name of your company, your profession, VAT number and Tax office.

  1. When filling out the contact form
  • Email
  • Theme
  • Message

 

  1. When completing your order
  • In case you have created a user account we will use your Data that you have registered when you registered with our services,
  • If you do not wish to create a user account every time you want to place a new order, you will re-enter the Data mentioned above to create and complete an account, namely:
  • Full billing details.
  • Product / service shipping address.
  • Chosen payment method.
  • Payment execution information.


Our Company does not store personal data of its users – customers, related to the online payment of its products, such as credit card numbers and codes. This type of data is collected and processed exclusively by and under the responsibility of the cooperating bank during the execution and completion of each sale using the redirect method, i.e. the method of transferring the user from the website https://vasilias -lights.gr/ on the responsibility website of the bank in question.

We collect your Data exclusively for the purposes of the services provided by the online store https://vasilias-lights.gr/ and in particular for a) managing the sale of our products, e.g. communicating and informing you about product availability and order progress, executing your order, sending products to your address, managing your debts to the Company, making returns, providing guarantees, b) compliance with the obligations imposed by the current legislation, e.g. issuing an invoice, c) customer satisfaction research, product promotion, periodic sending of newsletters for products and services.

 

Our Company collects and processes personal data of its users – customers exclusively and only for the aforementioned purposes and only to the absolutely necessary extent to effectively serve these purposes. This data is always relevant, convenient and no more than is required in view of the above purposes, and it is accurate and, if necessary, submitted for updating. Furthermore, the aforementioned data are kept only during the period required to carry out the purposes of their collection and processing and are deleted after that.

The processing of applicant’s data as well as the processing of contact, billing, shipping and transaction data is either done for the execution of the sales contract, or is based on the user’s own consent.

Your data, such as the V.A.T number, the Tax Office (D.O.Y.) and invoice data is collected and held as part of our compliance with a legal obligation imposed by applicable tax legislation.

For your Data related to the sending of newsletters, product promotion, satisfaction research and the use of Cookies, the lawfulness of their processing is based on your consent.

The processing of personal data by our Company is carried out in a way that ensures its privacy. In particular, it is carried out exclusively and only by persons authorized by us, employees and our partners exclusively for the above-mentioned purposes, while all appropriate organizational and technical measures are taken for the security of the data and their protection from accidental or unjustified destruction, accidental loss , alteration, prohibited dissemination or access and any other form of unfair processing.

 

We use an Electronic Security Certificate (SSL – Secure Socket Layer) to ensure the secure exchange of data between the website and your browser.

 

These measures are reviewed and amended when deemed necessary.

Our Company does not – in any way – grant the personal data of its users – customers or link its file against any financial or other consideration with any third party private companies, natural or legal persons, public authorities or services or other organizations.

Our Company may provide access to or grant:

  • data related to or necessary for the hosting of the website https://vasilias-lights.gr/ to the web hosting service provider, with whom it maintains a contractual relationship
  • data related to or necessary for the support of the website https://vasilias-lights.gr/ in the company, with which it maintains a contractual relationship for the provision of its support services.
  • data related to or necessary for the promotion of our Company on social media

The processing of your personal data by the above entities cooperating with us is carried out under our control and only at our command and is subject to the same privacy protection policy or to a policy of at least the same level of protection.

 

The e-mail contact details that you will declare, in order to use our electronic services, may be used to directly promote similar products or services or to inform the user about new products and services, based on the provisions of the GDPR. In any case, you can, at any time you wish, object to the use of your e-mail details for the promotion or promotion of new products and/or services.

The Company will not transfer Personal Data to countries outside the European Economic Area, unless this is expressly required by the current legislation. In the latter case, the Company will duly inform the User before the transfer, take the required actions and take all the necessary measures so that the transfer takes place in accordance with the provisions of the GDPR and the relevant legislation in force in Greece.

The data that you have provided to us will be held/stored only for as long as it is necessary to fulfill the purpose for which you have communicated your data to us and in compliance with all the applicable statutory provisions.

 

If you have given us your express consent to use your personal data for advertising purposes (subscribing to the Newsletter), we will use your data for this purpose until you withdraw your consent. You can withdraw your consent at any time with effect for the future.

 

We delete the Data collected by Cookies in accordance with the Cookies Policy.

    • You have the right to access your personal data.

    This means that you have the right to be informed by us if we are processing your Data. If we process your Data, you can ask to be informed about the purpose of the processing, the type of your Data we keep, to whom we give it, how long we store it, whether automated decision-making takes place, but also about your other rights, such as correction, deletion of data, restriction of processing and filing a complaint with the Personal Data Protection Authority.

    • You have the right to correct inaccurate personal data.

    If you find out that there is an error in your Data you can submit a request to us to correct it (e.g. correct a name or update a change of address).

    • You have a right to erasure/right to be forgotten.

    You can ask us to delete your data if it is no longer necessary for the aforementioned processing purposes or you wish to withdraw your consent in the event that this is the only legal basis.

    • You have the right to portability of your Data.

    You can ask us to receive the Data you have provided in readable form or ask us to pass it on to another controller.

    • You have the right to restrict processing.

    You can ask us to restrict the processing of your Data pending the consideration of your objections to the processing.


    • You have the right to object to the processing of your Data.

    You can object to the processing of your Data or withdraw your consent and we will stop processing your Data, unless there are other compelling and legitimate reasons that override your right.

If you wish to contact us for any issue related to the processing of your Data and the exercise of your rights, you can contact the Data Protection Officer (DPO) of our company at the email address: [email protected].

We process your Data in accordance with the General Regulation on the Protection of Personal Data 2016/679/EU, and in general with the applicable national and European legislative and regulatory framework for the protection of personal data.

We will update this Policy whenever it is necessary. If there are material changes to the Policy or the way we use your Personal Data, we will notify you either by posting a notice in a prominent place before the changes take effect or by any other convenient means. We strongly encourage you to periodically read this Policy to be aware of how your Data is protected.

 

The Company is the Data Protection Officer (DPO) of the data it processes. Our address is 148 28is Oktovriou Street, Stavroupoli Thessaloniki, contact phone number: 2310 652 970, email address: [email protected].

In order to make the visit to our website/app attractive and to enable the use of certain functions, we use so-called cookies on various pages. “Cookies” are small text files that are stored in the User’s browser while browsing our online store. Some of the cookies we use are deleted at the end of the browser session, i.e. after closing the browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). Most of the available web browsers automatically accept “cookies”, but the User can, as a rule, change the layout of his program in order to prevent this function. If you do not wish to accept cookies, please refer to your Internet browser’s “help” file to learn how to block all cookies or receive a warning before a cookie is installed. You can set your browser so that you are informed about the cookie settings, or through the information banner (cookies banner) or finally from the cookies policy on our website and decide individually to accept or reject them for specific cases or generally. Not accepting cookies may limit the functionality of our website.


Legal basis:

If the processing takes place with your consent, the legal basis is Article 6 paragraph 1 (a) of the General Data Protection Regulation, i.e. your consent. Otherwise, the processing is based on our legitimate interest in accordance with Article 6 paragraph 1 (f) of the General Data Protection Regulation.

Our legitimate interest lies in the aforementioned purpose.

 

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